Franchise Council of Australia


Workplace Compliance

This service is accessible to FCA members as an included benefit of their membership. The compliance helpline is powered by ER Strategies and one of their consultants will be pleased to support you with practical ER / IR advice. Whilst the time is nominally limited to 30 minutes per call, they are happy to support FCA members in the following areas.

  • Best practice employment standards
  • Pay rates & conditions
  • Counselling and discipline matters
  • Legal obligations
  • Employee disputes
  • Discrimination matters

Employment Compliance HelpLine
1300 108 486
For financial FCA members
Powered by ER Strategies


The FCA sets high standards and we remain vigilant to ensure Members comply with the FCA Member Standards.

If a party believes a Member has breached the FCA Member Standards, we require a complaint form to be completed and submitted along with supporting evidence to the complaints officer. The complaint will be acknowledged and reviewed. It will then be referred on to the FCA Ethics Committee for review and determination.

The entire process is confidential.

Click for the:

Dispute Resolution

The FCA is an industry representative body and not an industry watchdog or regulator.

Support Services

Beyond Blue
Supporting small business owners to improve their mental health and wellbeing at work a guide for work contacts, friends and family – click here.

Get support – click here.