Franchise Council of Australia

The Proven Group

The Proven Group understand that for most Franchise Owners, engaged, focused and energetic people are central to their business’ success.  We also understand that this is a delicate balancing act, and that culture is an ever-evolving creature – almost with a will and life of its own.  As Franchise Owners, you need your teams to be paddling the canoe in the same direction.  Leaders know when this is happening – and when it is not.

Leadership remains the No. #1 skills gap in Australian Franchises. Study after study tells us that Australian Franchises are over-managed (think KPIs, targets, policies and procedures) and under-led (think inspiration, vision, and purpose).

Leadership is one of those things that people have an idea about, but when you really ask them to define it, it inevitably remains a bit fuzzy.  The focus with our Training and Upskilling Programs is to provide practical, immediately implementable tools, that clarify what leadership is (and what it is not), and how it can be a useful tool in your Franchise to grow and increase not just efficiency, but effectiveness too.

Utilising the Performance Equation; we are able to design and deliver programs that cut to the heart of issues and provide easy to understand tools that you can implement to help you NOW.

We assist you to build and maintain a healthy and successful working culture through the development of high-quality leadership and management skills, resulting in an increased understanding of people, improved performance, results and peace of mind for Franchise Owners.

Get the most out of your training investment – set goals and actions, measure the results – what is your return?  Like any other investment in your Franchise, training has to provide a measurable, tangible result – the biggest impactor on your bottom line will always be culture.

All trainings are available as virtual facilitated sessions, face to face or online self-paced.  How do you learn best?  We specialise in tailoring our programs to suit you and your team.

Leading and Managing  Franchise Teams

This course attracts 500 CFE Credits

Delivery Method: Virtual

Sessions: 10 x 3 Hour Sessions

As a franchisee, your leadership and management skills are the difference that makes the difference when it comes to profitability. Leadership and Management are two very different (complementary) skill sets that are crucial for people in supervisory and leadership roles to possess if they are to successfully guide their teams to the business objective. Training includes:

Understanding Leadership & Management

Creating & Communicating Performance Standards

Understanding & Managing Staff Behaviour

Conflict Resolution

Effective Team Meetings

Each session incorporates key learnings from the Leadership course including a blend of theory and practical coursework that is the trademark style of our course delivery.

https://theprovengroup.com.au/event-category/franchise-training/

Time Management For Franchise Managers

This course attracts 75 CFE Credits

Delivery Method: Virtual

Sessions: 1 x 3 Hour Session

This course provides practical skills to concentrate on what really needs to be done, identify what doesn’t and effectively delegate the rest. These skills are a must have management tool. This course is practical, hands-on learning at its best.  Participants question assumptions, which leads them to be able to view suggestions in a new light enabling participants to implement immediately back at work to make an instant impact.

https://theprovengroup.com.au/event-category/franchise-training/

Conflict Resolution For Franchisee Managers

This course attracts 150 CFE Credits

Delivery Method: Virtual

Most people don’t like conflict and many actively avoid it. But, like it or not, we all need to deal with it at work.

This workshop provides practical skills that can be implemented at work instantly, giving you back control of the situation.

Learn the win/win mindset that will make a real difference in resolving any conflict situation – especially those that happen at work.

https://theprovengroup.com.au/event-category/franchise-training/

Excel Intermediate – Reporting Made Easy For Franchisees

This course attracts 150 CFE Credits

Delivery Method: Virtual

Sessions: 2 x 3 Hour Sessions

Data Reporting is an important skill for all business owners and management. We will cover how to create and use advanced formulas, analyse data, organize worksheet data with tables, visualize data with charts, insert graphics, and enhance workbooks.

Training includes:

Analysing Data with Logical and Lookup Functions

Organising Worksheet Data with Tables

Visualising Data with Charts

Enhancing Workbooks – hyperlinks, comments, pictures

https://theprovengroup.com.au/event-category/franchise-training/

Excel Advanced – Data Analysis and Effective Decision Making For Franchisees

This course attracts 200 CFE Credits

Delivery Method: Face to Face

Data Analysis is crucial in any business to make informed and profitable decisions. Students will cover how to automate worksheet functionality, audit worksheets, analyse data, work with multiple workbooks, export Excel data and import/export XML data.

Training includes:

Auditing Worksheets – trace cells

Analysing and Presenting Data – what if analysis, statistical analysis

PivotTables

Conditional Formatting

Multiple Workbook

Importing & Exporting Data

Macros

https://theprovengroup.com.au/event-category/franchise-training/

Cultivating Psychological Safety

This course attracts 150 CFE Credits

Delivery Method: Virtual

Sessions: 2 x 3 Hour Sessions

The safety and security of your staff will determine the level of engagement they feel with your organisation, directly impacting their productivity.   Your people are either thriving or merely surviving and that will be determined by three factors;  The Leader, The Environment and the Quality of your Communication.  The good news is that improvement can be made to each of these factors to improve the feeling of psychological safety within your culture ultimately improving the level of productivity and efficiency.

https://theprovengroup.com.au/event-category/franchise-training/

Understanding Leadership & Management

This course attracts 150 CFE Credits

Delivery Method: Virtual

Sessions: 2 x 3 Hour Sessions

In a pre-work self-assessment participants receive enlightenment around their preferred management style and in the training, extend their knowledge to offer access to all available styles, broadening their impact within the organisation. The workshop also explores the participants understanding of  what Leadership is, and what activities it includes, making it real for participants to go back to work and set aside designated time to deliver on leadership activities.  Study after study tells us that workplaces in Australia are over managed and under lead – we want to change that!

https://theprovengroup.com.au/event-category/franchise-training/

Effective Team Meetings for Franchise Managers

This course attracts 150 CFE Credits

Delivery Method: Virtual

Sessions: 2 x 3 Hour Sessions

Meetings are a balance between the group’s needs (people) and the organisation’s needs (task).  By ensuring that we follow some time-honoured practices, we can align the structure and human side of meetings. This is an interactive workshop that offers practical, hands-on learning by questioning assumptions, which leads to viewing suggestions in a new light. Key tools provided in this course can be implemented immediately to make an instant impact.

https://theprovengroup.com.au/event-category/franchise-training/

Problem Busters for Managers of a Franchise Business

This course attracts 200 CFE Credits

Delivery Method: Virtual

Sessions: 3 x 3 Hour Sessions

Unlocks the organisation’s often ignored and hidden knowledge with a simple, cost effective, time efficient and teamwork based approach, where you own the process rather than the consultant. This training enables you to implement repeatedly for the problems that arise now and into the future. This proven process has made and saved millions of dollars for organisations across the globe.

https://theprovengroup.com.au/event-category/franchise-training/

The 5 Functions of an Effective Team for Franchisees

This course attracts 200 CFE Credits

Delivery Method: Virtual

Join us for a practical workshop that asks you to take a deep dive into your team culture, inspired by a powerful model and actionable steps that can be used to overcome the common hurdles outlined in the book authored by Patrick Lencioni, “The Five Dysfunctions of a team.” In this training leaders will learn how to build a cohesive, effective and productive team.

https://theprovengroup.com.au/event-category/franchise-training/

Leadership at the Top – How to Lead a successful team of Franchisees

This course attracts 200 CFE Credits

Delivery Method: Virtual

Sessions: 3 x 3 Hour Sessions

The Leadership skill of the most senior executives influences the performance and productivity of the entire organisation.  Getting this right can multiply your bottom line results. This workshop will result in:

A more cohesive, skilled Top Leadership Team

A Leadership Competency Model designed for your organisation by your Leadership Team

Ongoing improvements in productivity, quality and morale

This workshop is guaranteed to be more instructive and effective than many post-graduate academic courses which cost thousands of dollars more and take months or years to complete.

https://theprovengroup.com.au/event-category/franchise-training/

Organisational Transformation for Franchisors

This course attracts 200 CFE Credits

Delivery Method: Virtual

Sessions: 3 x 3 Hour Sessions

This workshop explains why sustainable change is difficult to achieve, but more importantly what can be done to really achieve organisational improvement. This training will comprehensively cover:

Setting Corporate Direction

Measuring Organisational Performance and Culture

Designing the Ideal Organisational Structure

Defining Accountability and Responsibility for Team, Leadership and Individual Performance

High Commitment Workplaces

Nine Principles of Winning Organisations in Australia

Practising the Techniques

https://theprovengroup.com.au/event-category/franchise-training/